8 monitoring and control centers.
  Automatic telephone number dialling.
  Predictive calls (Germany).
  CATI software, including Voxco Vcc.
  Broadband Internet at all workstations.
  High level of data security.

  Project manager
  Programmer
  Field manager
  Supervisor for 15 interviewers
  Data manager

  Professional interviewers specializes in gathering information by telephone.

  Possibility to monitor interviews quality by attending or organizing a distance-monitoring system.

  Ensuring an optimum level of file management quality.

  Follow-up sheets enabling us to pass on any relevant comments the interviewee could make.